Platform Design

The most complex aspect of any new offering is fully understanding how the existing customers, applications and network infrastructure will be impacted by the addition of Hosted Exchange, Lync or SharePoint. Everything from your control panel to your sales tools must be considered, and customer messaging is critical.

Ricketts Corporation consultants have more years of experience with multi-tenant platforms than probably anyone else in the world. We work closely with Microsoft as well as the major control panel vendors and can help you understand what your final design will be as well as map out a plan to achieve it. Our approach starts with initial conference calls, followed by a fixed price 2-day workshop at your location. This workshop allows us to understand your requirements and is often an excellent vehicle to facilitate discussion and awareness among your key stakeholders.

We will strive to understand what you hope to achieve, and we will discuss with you our experience, provide our recommendation for the best approach, identify the key obstacles that must be overcome, and develop a realistic schedule for accomplishing your goals. After the workshop completes, we will provide a design document and project schedule that outlines all of these items so that you can then proceed with implementation.